Get up to 5,000 euros.
Claim your flight compensation in 3 minutes and get up to 5,000 euros!
Do not enter the replacement flight.
Include all airports in the trip, including stopovers, in order, from departure to the final destination.
Check that you have included all flights in the trip.
Enter the full route, from the departure airport to the final destination airport.
If several of your flights were affected, select only the first affected flight.
Enter the delay between the scheduled arrival time and the actual arrival time at the final destination.
For example: hotel, food, transport, excursions, tickets, etc. Keep receipts or invoices.
Enter the reason indicated by the airline and, if applicable, the expenses caused by the alternative flight.
For example: hotel, food, transport, excursions, tickets, etc. Keep receipts or invoices.
Did the airline offer you an alternative flight or provide a denied boarding certificate?
For example: hotel, food, transport, excursions, tickets, etc. Keep receipts or invoices.
Acción
Continúa para completar los gastos y la documentación correspondiente.
Nueva pregunta
¿La aerolínea te ofreció un vuelo alternativo o te facilitó un certificado de denegación de embarque?
¿Hubo gastos demostrables?
Cada cambio del formulario debe guardar el dato y mostrarse de forma legible al equipo.
| Case summary | |
|---|---|
| Full route | {{ user_selection.airport_start.name }} ({{ user_selection.airport_start.iata }}) -> {{ conn.connection.name }} ({{ conn.connection.iata }}) -> {{ user_selection.airport_end.name }} ({{ user_selection.airport_end.iata }}) |
| Primer vuelo afectado | Sin escala seleccionada {{ flight.departure.name }} ({{ flight.departure.iata }}) -> {{ flight.arrival.name }} ({{ flight.arrival.iata }}) |
| Vuelos afectados | ; {{ flight.departure.name }} ({{ flight.departure.iata }}) -> {{ flight.arrival.name }} ({{ flight.arrival.iata }}) Full case route |
| Incidencia | Delayed flight Delayed flight + missed connection Canceled flight Boarding denied Problems with your luggage Flight class change Flight moved forward Other type of incident |
| Retraso llegada final | Less than 3 hours More than 3 hours No aplica / no informado |
| Gastos | Sí - {{ user_selection.total_amount }} € No No informado |
| Causa | No informada {{ single_cause.label }} |
| Access verified | Pending completion in passenger details |
| Identity document | Pending documentation |
Add the airline code and flight number exactly as they appear on your booking.
Enter your email and mobile phone to create your account and access your case.
You can access your account at any time to upload documentation and check the status of your case.
Please double-check your email so we can contact you and you can access your account whenever you need to.
Creando tu reclamación…
Specify the airport here and continue with the claim
