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Know your rights
Recommend us to a friend
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Claim air incident
Agency Registration
Get up to 5,000 euros.
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1 - Claim your flight
2 - Passenger data.
3 - Finalize.
Departure
Destination
Was there a stopover or connection?
Yes
No
What airport did you have to connect to?
+
-
Can't find your airport?
Continue
Behind
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Select the first affected flight
If your flight was interrupted several times, select
the first segment in which the interruption occurred.
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What happened to your flight?
Select what happened to your flight to receive compensation.
Delayed flight
Delayed flight + missed connection
Canceled flight
Boarding denied
Problems with your luggage
Flight class change
Flight moved forward
Other type of incident
How late did you get to {{ user_selection.airport_end.name }} ?
What happened to your luggage?
Less than 3 hours
More than 3 hours
Never arrived
Debido a que la reclamación no supera las 3 horas es posible que no sea posible reclamar.
0 - 2 hours
2 - 3 hours
3 - 4 hours
+ 4 hours
Never arrived
0 - 1 hours
1 - 2 hours
2 - 3 hours
+ 3 hours
Never arrived
My luggage delay
Damage to my luggage
Loss of my luggage
Were there demonstrable expenses with receipts or invoices?
Yes
No
Total expenses
€
The claim cannot proceed as the amount is insufficient to initiate legal actions and cover the corresponding fees for processing the incident..
When did the airline inform you that the flight was canceled?
Less than 14 days
More than 14 days
Did you voluntarily give up your reservation?
Yes
No
What reason did the airline indicate?
Select the reason
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Behind
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Behind
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Last step, details of the itinerary of your affected flight
Please tell us the full itinerary to ensure we claim the full amount
Copiar final route
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Airline
Can't find the airline? Ask us in the chat
Flight number
Departure date
Behind
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Email
Do you want your client to be notified?
Enter your email address to check your compensation:
We need your phone number so we can contact you and obtain maximum compensation for your claim.
Email
Password
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Teléfono móvil
Notify only the user.
Behind
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Can't find your airport?
Specify the airport here and continue with the claim
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